“I would go so far as to say it’s inhumane, in the most literal sense of the word,” he says. And that’s not necessarily a good thing, especially as organizations simultaneously try to emphasize a good employee experience. The hot-desking trend is a natural offshoot of the increasing temporary nature of work, especially IT work, nowadays, as well as the increase in gig economy opportunities, says Tom A. Will they be distracting? Will it be that person you don’t get along with? Are you going to get the desk that has the broken monitor? Be stuck next to that buzzing florescent light that facilities hasn’t fixed yet?” she says. You don’t know if you’re going to even have a desk that day you don’t know who you’ll sit beside. “But the bottom line is it exacerbates the issues people already have with open office plans, because it’s different every day of the week. “Hot-desking is definitely on the rise in areas where real estate is expensive,” she says. adds, the “synergy” and spontaneous collaboration organizations have touted in their moves to open-office plans has “failed horrifically.” People in the office have this unofficial ‘tier’ system of communication now, they start with a lower tier, like Slack then if necessary that’s escalated to email, and then to face-to-face.” Even if you’re asking someone a simple question, and they’re not immediately available to answer it, that’s a time loss. Then, you either have to go back and forth via that technology, or you assess whether there’s the need for a face-to-face. “First, you ping people to see if they’re available. “There’s inherent time loss in any of these communication technologies,” Tom A. says, workers are less willing to interrupt their coworkers and become yet another distraction, so they go through an escalating process of reaching out. Workers have had to create their own etiquette for personal interaction and communication that ends up hindering collaboration rather than enabling it. This increased reliance on technology is in direct conflict with the stated purpose of open-office plans, and this shift also forces workers to devote more time to screening messages. Many office workers use technology to mitigate distractions and maintain their productivity noise-canceling headphones, for example, and increased use of collaboration apps such as Slack and chat and messaging technology, he says. He says the lack of physical boundaries has forced workers to rely more heavily on technology instead of face-to-face conversations. Seventy-six percent of respondents blame their coworkers - whether that person is talking loudly on the phone or just having a conversation nearby. Nearly all (99 percent) of the more than 5,000 employees surveyed report they get distracted while working at their personal workspace 51 percent say the distractions make it difficult to listen to or be heard while on calls and 48 percent say their ability to focus is negatively impacted. 1 problem workers have with open office plans is the noise - and resulting distractions - caused by coworkers, says Jeanne Meister, founding partner of Future Workplace. According to a recent survey from Future Workplace and unified communications company Poly, the No. I can’t get away to get done what I need to I either end up working very late to take advantage of when everyone else goes home, or I work from home.” “Honestly, it’s a nightmare, and I hate it,” says one senior system engineer with a global publishing company who wished to remain anonymous. But some IT employees say open office plans are having exactly the opposite effect. IT organizations have embraced open office plans to drive cost savings and flexibility and to increase collaboration and productivity.
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